Davis Vision Contract Dispute Update

We are writing to tell you that the local union of Davis Vision, our contracted vision vendor located in Newtown Square, Pa., voted to strike on Sunday, January 22, 2012. We want to assure you that members should experience very little to no impact. A few important facts:

• Davis Vision is working hard to reach an agreement. Davis Vision has informed Independence Blue Cross (IBC) that it is in the midst of contract discussions with their Newtown Square union workforce and is working hard to reach an agreement on the new labor contract.
   
• Business operations will continue without interruption during strike activities. Davis Vision has informed IBC that it will use secondary lab facilities in other locations to limit any disruption in members’ receiving their eyeglasses and contacts. If eyeglass production needs to temporarily be handled out of another Davis Vision lab, we have been assured by Davis Vision that the process will be seamless.
   
• Davis Vision expects no disruption in service to customers. Davis Vision has informed IBC that it will meet all of its commitments to its customers and IBC members who have vision benefits through Davis Vision.
   
• Members can expect to receive the same quality and level of service from Davis Vision as always. Davis Vision has informed IBC that quality and service are two elements that Davis Vision will maintain and not compromise throughout the strike.

When additional information about this situation becomes available we will share what we learn. If you have questions about Davis Vision, please contact your Independence Blue Cross account executive.

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