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Company Profile

The Administrators, Inc. (TAI) provides benefit administration and billing services for nonprofit organizations such as trade groups, chambers of commerce, associations and unions. 

TAI also provides association management, marketing, non-insurance benefits, membership development, seminar and meeting management, communications and non-dues income programs.

TAI was chartered in November 1991 and commenced operations on January 2, 1992 as Business and Association Administrators, Inc. In 1996, the company formally changed its name to The Administrators, Inc. 

TAI serves as the association manager for the Midlantic Business Alliance (MBA) – the Philadelphia region’s largest association dedicated to small businesses. In addition, TAI provides management services to 13 other clients and 16,000 companies and 75,000 individuals.

 

Management Staff

Stephen Markowitz
Chief Executive Officer

Stephen Markowitz is president and chief executive officer of The Administrators, Inc. He is also past senior vice president and general manager of the Midlantic Business Alliance. He served previously as president and CEO for St. Marks Consultancy, a human resources management company, and was senior vice president for human resources with Alexanders, Inc. in New York City.


Anne Gualtieri
Vice President and General Manager

Anne Gualtieri’s entire career has been spent with the organization in assignments including operations, finance, billing, collections, and executive management. Anne has been with The Adminstrators, Inc. (TAI) since its inception.


Mary June McCann
Director of Sales

Mary June McCann began her career as a Communications Specialist in public relations for associations. Prior to assuming management responsibilities at The Administrators, Inc. (TAI), Mary was the highest producing account executive in the company's history. She and her entire staff are licensed in health, life, and disability. They sell and service more than 12,000 subscribers in company benefits programs for our affinity group clients.

Client Associations and Organizations

TAI assumes many roles with our clients from project management to benefit consultant to event manager. Our business clients vary in size from sole proprietors to large corporations with 1,000 employees and total 16,000. TAI serves the following:

 

Company Directory

Billing Department

Our Billing Department creates and mails bills to collect payment for the insurance services that TAI provides to member companies. Questions about billing statements or premiums can be answered by our Billing Department.

  • Chris Sullivan, Manager
  • Eileen Trobbiani, Supervisor
  • Joanne Hohenstein
  • Chrissy Morris
  • Barb Orr

Customer Service Department

The benefits specialists in this department can answer your questions about coverage and claims for Traditional Blue Cross, Personal Choice, Keystone HMO, Keystone POS, and the dental and vision programs for these plans.

  • Pat DiStefano, Manager
  • Bennie Mower
  • Arpi Longacre

Enrollment Department

Requests for additions, deletions, policy changes, and new enrollments to Traditional Blue Cross, Personal Choice, Keystone HMO, Keystone POS, and the dental and vision programs for these plans are taken and processed by these benefits specialists.

  • Marian Quinn, Supervisor
  • Jessica DiDonato
  • Darci Morina

Sales Department

Through mailings, phone calls and personal visits our Sales Account Executives help companies evaluate and enroll in the insurance products that best meet their needs.

  • Mary June McCann, Director
  • Pat Condron
  • Catherine Mower
  • Jeffrey Justice
  • Tanya Douglas, Support Staff

Communications Department

Our Communications Department can assist your organization in the development of promotional materials and other printed communications. TAI provides design, graphics, layout and production for news releases, newsletters, brochures and directories.

  • Christina Roberts, Manager

Financial Systems Department

Our Financial Systems Department maintains fiduciary accounts for client membership and other revenue sources. This service includes monthly client reports detailing the status of all accounts.

  • Hinesh Gohil, Manager
  • Beena Chauhan
  • Michael Bycer

Association Management Group

Our Association Management Group can provide your organization with full service management services or stand alone functions including the development of membership benefit programs to enhance the value of your group's membership.

  • Mary Ellen McLaughlin, Supervisor
  • Hazel Smarowsky
  • Debbie Winshel

Information Systems

Our Information Systems Department manages our website and TAI’s technology needs.

  • Mitch Bartolone, Manager

Personnel Department

Our Personnel Department manages TAI’s staffing needs.

  • Susan Robinson, Manager

Procedures and Systems Administrator Systems and Training


Our Systems and Training department is responsible for the coordination of all procedure and system changes sent to TAI by various vendors and employee training.

- Also the chief liason to the Chief Executive Officer

  • Christine Lovell , Manager

Receptionist

Our receptionist greets incoming callers and visitors.

  • Joan Kane