Do you have insurance plans
for a one person business?
Yes. There are a couple of health plans available with a dental
option available as well.
To receive information about insurance programs available to
a one person business contact us:
Can I add another product
line for my employees to use through my company?
You can add additional products if you have at least 2 full-time
employees in your company.
To receive information about other cost-effective options contact
TAI's Sales Department:
How do I change my insurance?
Our experienced, licensed account executives service your company
and employees on a personal call basis. Our account executives
are available for:
- Consultations with owners to select the option to best meet
their financial and benefit needs
- Onsite benefit presentations for employees and owners
To receive information about alternative insurance programs
contact TAI's Sales Department:
What can I do about this
unpaid claim?
Our Customer Service Team is a dedicated staff of representatives
available to assist with the resolution of problem claims. Due
to our long term, positive, and unique relationship with major
carriers in the area we are able to expedite responses to most
inquiries.
To receive assistance, please call us at (800) 634-4428
I lost my insurance card.
How do I get a new one?
To receive a new insurance identification card contact us:
Be sure to include your full name and social security number
on your correspondence.
My company name has changed.
What do you need to change your records?
The Administrators, Inc. needs a written request with the business
owner's signature to authorize this type of a change. The note
should include the old and new company name and the effective
date of the change.
You can forward your letter by:
- Fax: (610) 604-4922
- Mail: TAI, 867 Sussex Blvd., Broomall, PA 19008
How can I find out more
about Independence Blue Cross' Healthy Lifestyles wellness program?
Call 1-800-ASK-BLUE or go to IBC's home page at www.ibx.com
How do I remove a spouse
or other dependent from the insurance?
The Administrators, Inc. has the form you need to remove a dependent
and to change the status of your policy if necessary. The completed
form must be received by TAI within 30 days of the removal date.
Please note, termination dates are always effective on the first
of the month.
To receive a change form, contact us:
Then forward the form by mail to the address above.
How do I add a newborn child/spouse/other
dependent to the insurance?
A life-changing event must occur in order to add a dependent
to an existing policy. A divorce, death, birth, adoption, marriage
or loss of job are all considered life changing events.
To enroll a dependent you need to complete and submit an enrollment
application to The Administrators, Inc. within 30 days of the
event. If for some reason TAI does not receive your notice within
30 days of the event the change cannot take place until the January
1 Open Enrollment Period.
To receive an enrollment application contact us:
Then forward the form by mail to the address above.
Am I required to offer COBRA
to an employee that is leaving?
COBRA legislation requires employers to offer continuing health
insurance to employees, ex-employees and dependents who otherwise
would lose it. All employers who had 20 or more eligible employees
on a typical business day during the preceding calendar year must
comply with COBRA guidelines. There are a few exceptions to this
rule.
To learn how COBRA guidelines apply to your particular situation
contact us:
How do I terminate an employee
from our insurance plan?
The Administrators, Inc. needs written authorization from the
business owner, a company officer or the company's benefits administrator
to implement this type of a change. The note should include the
subscriber's name and the date of termination. Please note, terminations
are always effective on the first of the month. Termination requests
must be received in our office by the 10th of the requested termination
month. For example, for a June 1 termination date you must notify
us by June 10.
Please be aware, Keystone 65 subscribers as well as subscribers with
Medicare Part D Prescription Drug Program must provide written notice 45
days prior to their requested termination date and must include: the
effective date of termination, the subscriber's Social Security Number
and signature. If dependents are insured through the policy at the time,
the notice must also include the covered dependent's signature and
Social Security Number
When requesting a cancellation, one of the most important notifications
is to the employee(s) being cancelled. Employers must insure that
neither they nor their employees use the medical or prescription
coverage after the termination date they have requested.
You can forward your written notice by:
- Fax: (610) 604-4922
- Mail: TAI, 867 Sussex Blvd., Broomall, PA 19008
How do I add an employee
to my company's insurance?
In order to add an employee to your current plan the employee
must complete an enrollment form. Once the form is complete it
must be sent along with the first month’s premium to The
Administrators, Inc. All additions become effective on the first
of a month.
To receive an enrollment application contact us:
Then forward the completed form with payment by mail to the address above.
I have United Concordia Dental (UCCI),
what dentist do I go to?
To maximize your dental benefits please call 1-800-332-0366
and provide the Concordia rep with the information needed to locate
a local participating dentist, or go to UCCI's homepage at
www.ucci.com.
